Patient Care Technician (Psychiatric)

Requisition Number: 2021-3774

Type of Position: Full-Time

Location: Valhalla, NY


The position is responsible for daily assistance to patients in connection with personal hygiene, grooming, appointments and activities. Assist patients with particular issue or needs as well as provided appropriate emotional support. Monitor vital signs, temperature and patient condition. Assist nursing staff in administering basic treatments. Ensure rooms have adequate patient care supplies.  

Primary Responsibilities Include:

  • Integrates patient's rights into work practice.
  • Utilizes current methods of infection control.
  • Participates in Performance Improvement Initiatives.
  • Utilizes appropriate steps in the decision making process to include recognition and priority setting related to patient care and unit based issues.
  • Collaborates and communicates with the treatment team.
  • Completes competency requirements.
  • Attends mandatory in-services and staff meetings as required/ requested.
  • Adheres to all policies and procedures including dress code, code of conduct, customer service, attendance and submission of annual physical.
  • Maintain documentation including shift summaries, significant incident reports, documentation of room checks, etc.
  • De-escalate and intervene in crises situations as appropriate. Provide one to one supervision of patients as ordered by medical staff.
  • Enters all treatment data into the designated clinical application accurately and in a timely manner.

 Hiring for 8-hour Evening Shifts (3pm-11:30pm) and 12-hour Overnight Shifts (7pm-7:30am)


  • Associate Degree from an accredited college or university in a Health and/or Human Services field, preferred OR 
  • NYS Certified Nursing Assistant, Medical Assistant, and/or Patient Care Technician certificate preferred OR
  • Minimum two (2) years of direct patient care experience required (in lieu of preferred Associates Degree and/or NYS Certifications)
  • Previous patient care experience in a behavioral health or hospital setting preferred.
  • Ability to direct the activities of patients, to work under potentially stressful conditions, and deal with individuals / critical situations in an effective manner.
  • Ability to establish and maintain effective working relationships with diverse population.
  • Ability to work independently.
  • Sufficient physical ability and perceptive acuity to perform patient care functions.
  • Successful completion of departmental required training and in-service training.

Hospital/Program Description

The Westchester Medical Center Health Network (WMCHealth) is a 1,700-bed healthcare system headquartered in Valhalla, New York, with 10 hospitals on eight campuses spanning 6,200 square miles of the Hudson Valley. WMCHealth employs more than 12,000 people and has nearly 3,000 attending physicians. From Level 1, Level 2 and Pediatric Trauma Centers, the region’s only acute care children’s hospital, an academic medical center, several community hospitals, dozens of specialized institutes and centers, skilled nursing, assisted living facilities, homecare services and one of the largest mental health systems in New York State, today WMCHealth is the pre-eminent provider of integrated healthcare in the Hudson Valley.

The Behavioral Health Center, located on WMC's Valhalla campus, has been a leading provider of psychiatric services since 1929, offering a full spectrum of inpatient, outpatient, community and emergency care for adults, children, and adolescents.