Certified Medical Assistant – Medstar Washington Hospital Center- Outpatient Behavioral Health

Requisition Number: 2022-4204

Type of Position: Full-Time

Location: Washington, DC

Overview

Come work with a great team!  Signet Health manages the behavioral health services for Medstar Washington Hospital Center and we have openings in our Outpatient clinic for a Full-time and Part-time Certified Medical Assistant:

This person performs a complete range of basic clinical, billing and clerical services in an outpatient behavioral health setting, under the direction of a registered nurse and/or physician.  Responsibilities will include:  greeting, receiving and preparing patients; maintaining the examination areas; receiving and screening telephone calls; scheduling appointments and coordinating patient flow. 

  • Receives and screens telephone callers, provides information per department/Hospital policy, and/or routes calls to appropriate personnel. Takes and forwards messages as appropriate.  Schedules and coordinates appointments as necessary.  Obtains relevant diagnostic test results prior to patient appointment.
  • Greets patients, visitors, and staff to the office, determines their need(s) and assists/ directs them accordingly.
  • Registers patients in the patient registration system as well as in any applicable department system confirming insurance information and securing applicable documentation. Accepts payments.
  • Prepares patient to be seen by physician; escorts patient to examination room and takes vital signs and records them in the patient chart.
  • Assists physician in examinations/procedures. Cleans and prepares exam/procedure room between patients.
  • Follows up with patients and conveys information to physician.
  • Maintains patient charts/departmental files/records/logs, including billing and appointment records/logs. Pre-registers out-patients for next day appointments.
  • Inventories and orders office and clinical supplies and equipment for the department and obtaining equipment repair/maintenance. Checks equipment to ensure proper functioning. Assures accuracy of billing; forwards bill(s) to appropriate department personnel for payment.
  • Receives and reviews all incoming mail to the department. Opens, sorts, and distributes mail, as appropriate.
  • Enters data into databases/logs for statistical purposes. Creates, maintains, and adapts spreadsheets and electronic computer files as requested.  Prepares routine correspondence and may transcribe dictated physician notes as required.
  • Other duties as assigned.
  • Requirements/Qualifications

    This position will be cross trained throughout the clinic.  Candidates should have a minimum of 2 years experience working in a clinical or ambulatory setting, preferably with patients with psychiatric/behavioral health disorders. Must be flexible to adjust to the needs of a fast-paced environment, demonstrate effective problem-solving skills and display excellent oral/written communication skills.   High school diploma or GED is required; Bachelor’s degree is strongly preferred and must have completed an accredited Medical Assistant program, certification is required.  

    EOE